Frequently Asked Questions

Find out answers to common questions

  • Laser cutting is a process in which a beam fires through material to cut it. out in various shapes.

  • Turnaround time varies depending on if an item is ready-made, customized, or fully custom.

    Please read each listing in the shop for turnaround time.

    Turnaround time includes processing and shipping.

    Turnaround time for fully custom orders will be discussed during consultation.

  • Yes! Most items can be made for any org unless specifically stated in the title.

    Items that have the organization’s name in the title is in perspective to that organization.

    If you do not see any example pictures of your org an item or sketch has not yet been made.

    Please red the product description. Desired details can be added into the customization pop-up after adding to cart.

  • Yes!! Most designs are freestyled by me. I can also make a design based on a sketch or from the details of desired elements described in the custom form.

    Please see the Design Process tab for more info about the Custom Order/Design Process

  • Please email support@eyewishyouwood.com

    Attach pictures if needed.

    For repairs or exchanges, return shipping will be covered.

  • Items in the shop are items that are ready-made or made-to-order form pre-made designs with the option to customize an item unique to you.

    Custom Orders or for the people who want a fully customized item with a specific design that is not listed in the shop.